Last updated: [03 July 2026 ]
1. About This Policy
Platinum Peptides (“we”, “us”, “our”) operates platinumpeptides.com.au. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through this website in connection with research material supply enquiries and orders.
We are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We collect the following personal information:
- Contact information: name, email address, institution or organisation name
- Research context: stated research purpose and enquiry type via contact form
- Order information: research buyer declaration, order details, and delivery address
- Technical data: IP address, browser type, and pages visited — collected automatically
- Communication records: copies of enquiries and responses
We do not collect payment card details directly — payment processing is handled by third-party providers.
3. How We Use Your Information
We use personal information to:
- Process research material supply enquiries and orders
- Verify buyer eligibility in accordance with our Research Use Policy
- Issue and maintain batch documentation records
- Respond to documentation requests and general enquiries
- Comply with legal and regulatory obligations
- Improve our website through aggregated, anonymised analytics
We do not use your information for unsolicited marketing. We do not sell, rent, or trade personal information to third parties.
4. Research Buyer Declaration Records
Research buyer declarations submitted at checkout are retained as compliance records confirming buyers acknowledged the research-only nature of supplied materials. Declaration records are retained for a minimum of two (2) years from the date of order.
5. Disclosure of Information
We may disclose personal information to:
- Third-party analytical laboratories: batch number and order reference only
- Payment processors: for processing research material orders
- Delivery and logistics providers: name and delivery address only
- Regulatory authorities: where required by law, court order, or regulatory directive
We do not disclose personal information for marketing or data-brokering purposes.
6. Data Storage & Security
Personal information is stored on secure servers located in Australia or jurisdictions with comparable data protection standards. We implement reasonable technical and organisational measures against unauthorised access, disclosure, alteration, or destruction.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or out-of-date information
- Lodge a complaint if you believe we have breached the APPs
Contact us at: [email protected]
We will respond within 30 days. If not satisfied, contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Cookies & Analytics
This website uses cookies and similar technologies to collect anonymous usage data for improving website performance. Analytics data is aggregated and does not identify individual users.
You may disable cookies through your browser settings without affecting your ability to browse or submit enquiries.
9. Third-Party Links
This website may contain links to third-party websites. This Privacy Policy applies only to platinumpeptides.com.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be published on this page with a revised effective date.
11. Contact
For privacy-related enquiries:
Platinum Peptides
Email: [email protected]
Website: platinumpeptides.com.au/contact/