Contact Our Research Supply Team
Need guidance on peptide selection or purity standards? Contact the Platinum Peptides team for accurate, research-ready support.
Contact Information
Contact the Platinum Peptides team for accurate, research-ready support.
Contact Hours
Monday – Friday | 9:00 AM – 5:00 PM AEST
Enquiries received outside business hours will be responded to on the next business day.
For enquiries regarding research material procurement, batch documentation requests, or buyer eligibility questions, contact our research supply team using the form below.
⚠ All materials supplied by Platinum Peptides are for laboratory research use only. Not for human use.
What to Include in Your Enquiry
To ensure we can respond promptly, please include the following information where relevant:
- Your full name and institutional affiliation
- The research material(s) you are enquiring about — include batch number if relating to existing documentation
- Your research purpose — a brief description is helpful for eligibility and documentation queries
- Your preferred contact email if different from the address you are writing from
Which Enquiry Type Should I Select?
| Enquiry Type | When to Use This Option |
|---|---|
| Order Enquiry | Questions about placing a new research material order, pricing, or availability. |
| Documentation Request | Requests for batch records, COA, HPLC reports, or mass spectrometry data for a specific batch. |
| Buyer Eligibility Query | Questions about whether your institution or research context qualifies for supply. |
| Batch Record Request | Requests for documentation relating to a specific batch number already dispatched. |
| General Enquiry | Any other question not covered by the above categories. |